Intermittent service affecting LL11, LL20 postcode areas

Incident Report for Airband

Resolved

This incident has been resolved.

Posted Jun 12, 2026 - 14:29 BST

Identified

Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.

Posted Jun 12, 2026 - 12:23 BST

Investigating

Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.

Posted Jun 12, 2026 - 11:14 BST

This incident affected: Airband Wireless Networks (Wrexham).