Loss of service affecting EX17, EX18 and EX20 postcode areas

Incident Report for Airband

Resolved

This incident has been resolved.

Posted Jun 10, 2026 - 15:10 BST

Monitoring

We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.

Posted Jun 10, 2026 - 13:05 BST

Update

Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time.

Posted Jun 10, 2026 - 12:15 BST

Investigating

We are currently investigating this issue

Posted Jun 10, 2026 - 11:29 BST

This incident affected: Airband Wireless Networks (Devon).